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See this article: Based on your first screenshot, it looks like you are receiving the latest virus definitions (the most current I believe is rev 124). Just a quick question, will this "error" show the " yellow" icon, instead of the normal green icon on users workstations?
Symantec's work-around for right now is to leave the date on the file as 12/31/2009 and increment the rev #. I presume it would as this is how I noticed that there is a problem?
Have you perhaps come across of any issues relating to the distribution updating issue that Symantec is facing at the moment as per your given link below? Solution: Added a dependency relationship for SMC service and System Event Notification service at startup. Open&docid=2009072315130848&nsf=ent-security.nsf&view=docid It looks like you have a combination of a bug and a defect for the sep version that you are running Hi josh2780 Just want to see if you have managed to get to resolve your issue as yet?
Kind regards, mustekkzn Hi experts Just want to see if I am the only person that experienced the following with Symantec Endpoint Protection. Also, have you perhaps seen the above error occur on your workstations lately? Kind regards, mustekkzn I've seen that on some managed workstations, however, it's due to a network issue and they are unable to reach the SEPM server.
It appears to be just the Anti Virus/etc definitions that are not being updated - and it "seems" like they are not being put in the right place by Live Update or something else. Hi ascendinternet, If you click "Download Live Update Content" above "Show Live Update Satatus" does anything happen? Do any of the clients have up to date deffinitions?
If you click start then run and type on one of the clients will the client download the definitions?
How to clear out corrupted definitions for a Symantec Endpoint Check if SEPM has Latest Definitions: DONE - 1.
How/where do I have to look to see if I have it installed? I am relieved to find out that the problem is in Symantec's side of things.which I believe just means that the client is communicating with SEPM. but I would suspect that there is something wrong between the client and SEPM server.I think the patch for the 12/31/2009 problem is only available for MR3. which according to the link I sent (which seems to be updated on a regular basis with the latest information regarding the bug) does not yet have a patch. Hi josh2780 Just had a look again at my list of updates.Click on your "about" link in the upper right to know what maintenance release you are on. Have you also find that only some of your workstations are showing the status of being out of date? JPG the issue that you are describing in your question appaers to be the following bug.I am still experiencing the issue of these workstations showing a yellow icon, instead of the normal green one. Symantec Endpoint Protection clients cannot update antivirus definitions from the Symantec Endpoint Protection Manager Fix ID: 1543985 Symptom: Symantec Endpoint Protection clients cannot update antivirus definitions from the Symantec Endpoint Protection Manager.
In this case all the points has to go to josh2780 as he had it spot on.